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Got a question about our award-winning saving accounts or mortgage services? Well, you're in the right place. Check out FAQ’s from the Tembo community, or get in touch with us directly.

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Still need help? Explore more options below

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How to contact us

Speak to the team

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Available 7 days a week.

Monday – Friday: 9am–5pm.

Saturday – Sunday: 9am–5pm

Partnership options

Connect your customers or employees to our award-winning mortgage service and smart savings products. Get in contact with our partnerships team today.

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Need to make a complaint?

We pride ourselves on our "above and beyond" service, but if we fall short we review the customer's experience to improve our service moving forward. If you feel like we've missed the mark, reach out to our team.

Make a complaint